Sony VAIO VGN-SR510 13.3-Inch Laptop Review
November 16th, 2009
Sony VAIO VGN-SR510 13.3-Inch Laptop (Windows 7 Professional) Review from GentlemanXP. Never Ever A Sony Anymore, I bought a Sony VAIO VGN-FW280J/H 16.4-Inch Laptop (2.26 GHz Intel Core 2 Duo P8400 Processor, 4 GB RAM, 7200 RPM 320 GB Hard Drive, BD-RW, Vista Premium) Gray, in May 2009 for the good price of USD 999.99. I didn’t open the box for about one month, because I have 2 other Laptops an Apple and a HP.
Then I used this Sony for about 2 months as a desktop, but not that much, so I didn’t move or bring this Sony on th go. Then for somehow it builds moisture inside the LCD, I believe due to the hot weather, I contacted Sony Support, they asked me to send the unit to Sony Repair in San Diego which I did and they received the unit on 10.05.2009. Yesterday on 10.20.2009 at 8 pm I got an email saying that the repair estimate is USD 699.99 plus tax, whaaaaaat?…I called right away asked them to send it back, this is crazy…
I just can not believe that this is a SONY, one of the biggest company in electronics/multimedia/movie industry.
I will never ever buy a sony anymore…
Below is the email that I got from Sony Repair:
Dear Valued Sony Customer
We have completed the repair estimate for your unit based on the
information you provided us. The estimated charge for your repair is
$699.99 plus applicable sales tax. Please contact us at your earliest
convenience by phone or email to approve or refuse this estimate. Our
contact information is listed below. To help us expedite your repair
please have your credit card number ready when you call. For your
security we do not suggest including your credit card number in an email
response.
Thank you for choosing Sony and feel free to contact us if you have any
questions regarding your service request.
Customer Information
Notification: 000300006324
Model : VGNFW280J/H
Serial : 28281639-3001748
Sony Service Contact Information
Location: SAN DIEGO, CA
Phone number: (866) 942-9667 9:00AM – 4:00PM PST.
To see full story, check price or purchase Sony VAIO VGN-SR510 13.3-Inch Laptop.
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Tags: Applicable Sales Tax, Ca Ph, Customer Information, Earliest Convenience, Email Response, Hot Weather, Information Location, Information Notification, Laptop Sony, Movie Industry, Phone Number 866, Repair Estimate, Request Customer, Rpm, Sales Tax, San Diego Ca, Service Request, Sony Repair, Sony Service, Sony Support, Sony Vaio, Sony Vaio Vgn, Vaio Laptop
